Store policy
Shipping & Returns
Last updated: 25 September 2026
Shipping
Available shipping methods, destinations, prices and estimated delivery windows will be shown at checkout. Preorder and signed/collector products may have different fulfillment dates from standard retail inventory.
Damaged or incorrect orders
If a Donegal Studio Direct order arrives damaged or incorrect, contact us promptly with the order number and a photo of the issue so we can help determine the appropriate next step with the fulfillment provider.
Returns
Return eligibility is governed by the retailer or fulfillment provider used for the order. Personalized, signed, numbered, digital, or made-to-order products may be subject to different return terms except where required by law or where the item is defective.